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Forum: Customer Service Discussion

Want to keep your customers happy? Learn about best customer service practices and discuss customer relationship management.

  1. Warranty on drop shipped items - who is responsible?

    OK here is what I am dealing with: A customer wants to return a purchase because the product does not work. I used a drop shipper, so shouldn't the...

    Started by webrobot, 25 Mar 2011 05:35 AM
    drop shipped items, warranty
    • Replies: 4
    • Views: 17,854
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    25 Mar 2011 09:36 AM

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