Yeah, don’t get me started on FragranceX! They apparently think “free shipping” means that they take your money, ship you whatever’s to hand, and never care if the product arrives. I placed an order months ago, and still have not received anything. I’ve called back several times, and they just tell me to wait, it supposedly is in the mail. They also told me that they will not refund my money until they receive the item back. Last time I called, they said it was in customs. I LIVE IN OREGON! Totally ridiculous excuse for customer service. Stay away.